Legal World

Section 85 Consumer Protection Act — Liability of product service provider

The Consumer Protection Act, 2019 · Official PDF page 34

Open in NyayaOfficial PDF, page 34

85. Liability of product service provider .—A product service provider shall be liable in a product liability action, if—

(a) the service provided by him was faulty or imperfect or deficient or inadequate in quality, nature or manner of performance which is required to be provided by or under any law for the time being in force, or pursuant to any contract or otherwise; or

(b) there was an act of omission or commission or negligence or conscious withholding any information which caused harm; or

(c) the service provider did not issue adequate instructions or warnings to prevent any harm; or

(d) the service did not conform to express warranty or the terms and conditions of the contract.

Text extracted from the official PDF (India Code source edition; cover states: 1st September, 2026). Line breaks and footnote marks may differ; the PDF is the authority.

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